Refund Policy
At Miracle Mode, we strive to provide you with the highest quality Christian apparel that reflects your faith and values. However, we understand that sometimes a product may not meet your expectations or that circumstances may change. Therefore, we have created this refund policy to ensure your satisfaction and peace of mind when shopping with us.
1. Eligibility for Refund
Refunds are applicable for products that are defective, damaged upon arrival, or if there is an error in printing or fulfillment on our part.
To be eligible for a refund, you must notify us within 7 days of receiving the product and provide photographic evidence of the issue.
2. Non-Eligibility for Refund
We do not offer refunds for change of mind, incorrect size selection, or if the product does not meet your personal expectations regarding color or design. Please ensure to carefully review the product descriptions, size charts, and images before making a purchase.
3. Process for Refund
If your refund request meets the eligibility criteria, we will initiate the refund process promptly.
Refunds will be issued to the original payment method used for the purchase.
Please allow 5-7 business days for the refund to reflect in your account, depending on your financial institution.
4. Return Shipping
For eligible refunds, we may require you to return the defective or damaged product. In such cases, we will provide you with a prepaid shipping label for the return.
We reserve the right to assess the condition of the returned product to determine eligibility for a refund.
5. Exchange Policy
If you received a defective or damaged product and would like to exchange it for the same item, please contact us within 7 days of receiving the product. We will arrange for a replacement to be sent to you at no additional cost.
6. Contact Us
If you have any questions or concerns regarding our refund policy or need assistance with a refund request, please don't hesitate to contact our customer service team. You can reach us via email at support@miraclemode.store.
Note: Miracle Mode reserves the right to amend or update this refund policy at any time without prior notice. Any changes made will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.